Workforce planning and scheduling

Retail Workforce Planning and Scheduling

The right people with the right skills doing the right things at right time in the right places. And enjoying their work!

In retail, labor is the single biggest cost factor. So to be competitive, it’s vital you utilize your workforce as efficiently as possible. The workload in a retail chain has daily, weekly and seasonal peaks. To be efficient, your workforces in DCs and stores need to match the real workload to prevent idle time.

The ORTEC approach to workload-based staff planning helps you use your workforce efficiently and maximize employee satisfaction.

How ORTEC adds value
ORTEC helps retailers make their workforce more flexible and solve workforce challenges. From the day-to-day scheduling of employees to tactical challenges, such as a balanced contract mix (fixed /flex), skills management and optimizing shifts.

Learn more about the ORTEC approach

Contact us to learn more about our unique, quantitative approach. We'd be delighted to answer any questions you have and to discuss your particular business challenges.